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CXBOX
Commerce

All-in-one place omnichannel chats

“Centralizes all eCommerce customer inquiries, making it easier than ever to respond promptly and efficiently”

START-TO-FINISH CHAT

Way to Respond customers from Zendesk faster and easier​

Seamless Integration

Reduce your time and resources to move all your multiple e-marketplace chats (e.g. Shopee, Lazada etc) into Zendesk. CXBOX COMMERCE is handling the Zendesk integration solution for you.

Real-Time Conversation

Enable your business to have real-time conversation with customers cross all-channels (Live Chat, Social Messaging, Shopee, Lazada, etc) on single Zendesk platform. 

Real-Time Order Information​

To quickly respond and complete chatting with customers, CXBOX COMMERCE offers the convenience function for you to check customer order information from Shopify, Shopee, Lazada into Zendesk.

Why CXBOX commerce

Centralized Communication

Manage messages from diverse platforms (Live Chat, Social Messaging, Shopee, Lazada) in one place.

Quick response

Respond promptly to inquiries across channels (Live Chat, Social Messaging, Shopee, Lazada) from Zendesk.

Order Information

Enabling direct access to order information from Shopify, Shopee and Lazada within the Zendesk platform.

Our Packages

Pricing structures for CXBOX Commerce may differ depending on the size of the business and the specific functions required.

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