What is CXBOX Hub?
CXBOX Hub is a powerful customer engagement tool designed to help businesses connect with their customers seamlessly. With its advanced features, CXBOX Hub enables agents to send targeted outbound messages, craft personalized campaigns, and maintain meaningful customer interactions to enhance loyalty and drive sales.
Getting Started with CXBOX Hub
Step 1: Setting Up Your Account
- Download CXBOX Hub from the Zendesk Marketplace.
- Enter your company name and Sunshine Conversation API to create your account.
- Sign in to unlock the full potential of CXBOX Hub’s messaging features.
Step 2: Building Targeted Campaigns
- Create Target Groups: Identify and segment your audience for precise targeting.
- Design and Schedule Broadcasts: Craft and automate campaigns tailored to customer preferences.
- Manage WhatsApp Templates: Save time with pre-approved message templates for efficient communication.
- Track Campaign Performance: Use the broadcast record to monitor messaging history and campaign success.
- Access Customer Data: Leverage detailed customer interaction records to deliver highly personalized experiences.
How CXBOX Hub Works
CXBOX Hub integrates seamlessly with Sunshine Conversations, pulling customer data from connected messaging channels. This ensures every interaction is data-driven and tailored to individual customer needs. Agents can access insights like preferences, history, and past interactions, enabling more effective communication that resonates with customers.
Why Use CXBOX Hub?
- Proactively reach out to customers with the right message at the right time.
- Enhance engagement with personalized, data-driven campaigns.
- Boost sales by delivering value through targeted messaging.
- Build lasting customer relationships with a focus on loyalty and satisfaction.
Start using CXBOX Hub today to revolutionize how you message your customers and take your customer engagement to the next level!
Start your free trial today
CXBOX was developed by Demeter ICT from Zendesk implementation experience.
Unlock your limited capabilities with our CXBOX products.
For more information, CXBOX product and services, please contact us.
- support@cxbox.io
